Wednesday, May 27, 2015

Important update regarding wireless Internet at Douglas College

By Glauce Fleury
CEIT Communications and Publications Specialist

Do you use Douglas College’s wireless Internet network? If so, this news is for you. As of June 1, 2015, the College is deactivating the wireless network named Douglas College, which has been replaced by a new network named Douglas College Internal.

“If you connect to the new network in advance, you won’t experience interruption in the access to the Internet through a mobile device,” says Kim Reeves, CEIT Infrastructure Services Manager.

The changes to the wireless network will require students to take a different step when using a library laptop. As of June 1, to log in, instead of using the general credentials that work for everyone, you’ll need to enter your personal username and password — the same credentials used to log in to the wireless network.

Launched last November, the Douglas College Internal network is more secure and easier to use. “It requires a one-time login and has high security and encryption, which prevents unauthorized access,” says Reeves.

With the changes, the College will have only two networks: Douglas College Internal and Guest Douglas College. The former is available to employees and students only; the latter is available to people visiting the College on business and sponsored by a Douglas College employee.

How to connect to the new wireless network

  1. Choose Douglas College Internal from the list of available networks.
  2. Click Connect.
  3. Enter your username and password when prompted. NOTE: You may be prompted to accept a security certificate.
  4. To accept the certificate, click Accept or Continue. NOTE: Your device is connected to the College wireless network. This is a one-time login. Now the network will automatically recognize your device.

If you’re already connected to Douglas College Internal, you don’t need to take any action. For assistance, please contact the Help Desk by email or phone at 604 527 5330.